Role of Women in Indian Hospitality Industry

Short Description
It is undeniable that women have excelled in Hospitality sector not only in India, but all over the world.
  • Nusra Deputy Features Editor
Restaurant India

Hospitality industry has become the largest employer of women in the current date. According to a report published by Times of India (dated February 23, 2013) in south India and West Bengal, 55- 60 percent of the employees in hotels are women while in Maharashtra , Punjab and Delhi the figure is 40- 50 percent. The percentage is lowest in Jammu and Kashmir, UP and Bihar. With Mumbai being the financial hub of not just Maharashtra but the nation, it is but natural that a large chunk of hospitality jobs in the city, which has topflight hotels and airline operations are performed by women. Out of the 3 regions of study Karnataka shows the best result in this lot with 13.4 percent female and 86.6 percent male workers in this industry. West Bengal lies in the middle with 9.38 percent female and 90.62 percent male employees.

The hospitality experience would prove to be quite incomplete, without the charming smile of a woman at its outset. The feminine touch indeed lends grace and elegance to the hospitality industry.  In fact, it would only be fair to say that the industry today holds more potential for women than ever before.

“At McDonald’s, we offer equal and diverse opportunities. No discrimination on sex, religion or socio economic background is done when we hire employees. Women also get equal and diverse opportunities. Having the right people at the right place in the right job is the motto of McDonald’s. We have a very extensive performance development system on individual career and development path. Thus women become an equal partner. We have 30-40 percent of women workforce in India,” says Smita Jatia, Managing Director Mc Donald’s India (West and south).

A report published by CSR says “Overall, more women are entering the job market. All HR managers that we approached confirm that the percentage of women managers in their company has increased over the past 5 years.”

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