Although inevitably you will get customer complaints, there is a way to handle them with care and confidence. While these times can be intimidating, especially in the fast-paced environment of quick-service restaurants or the high-stakes environment of fine dining, they are not problems; they are precious opportunities.
The Open-Hand Service Method is a traditional, formal, or semi-formal table service method that is distinguished by a particular way of serving and clearing food and drinks. Fundamentally, it prioritizes efficiency, elegance, and less interference with the visitor's personal space.
Directly interacting with consumers and overseeing their immediate experience, the FOH is the public face. The product that the FOH delivers is created in the BOH, which is the engine room where the culinary magic takes place.
A Ghost kitchen, or better known as a cloud kitchen, virtual kitchen, or dark kitchen, is a type of restaurant that operates on a delivery-based system. It's a company approach that focuses solely on cooking. These invisible kitchens only fulfill digital orders and have no front-of-house, dining area, or apparent storefront.
Restaurant owners are now faced with a crucial dilemma as a result of this digital revolution, which has drastically changed the profitability of their establishments: Why do guests choose third-party apps over direct ordering to place direct orders from their preferred restaurants?
People frequently place restrictions on themselves without realizing that some "restaurant taboos" are purely fictitious or just bad habits. It's time to subtly push these boundaries that people have set for themselves in a world that values sustainability, customization, and real connection more than ever.
The market was valued at USD 166.86 billion in 2024 and is expected to grow at a compound annual growth rate (CAGR) of 6.54%, reaching approximately USD 243.17 billion by 2030.
Franchising a restaurant is a good way to enter the food industry if you’re thinking about entering, unlike starting a restaurant from scratch. Starting a franchise restaurant gives automatic brand value.