The Restaurant Industry has become the talk of the town and how!

Short Description
At the same time with the rise in food delivery apps the consumer market has turned lazy and discount centric
  • Dinesh Arora Chief Managing Director, Eastman Colour Restaurants
Restaurant

The industry is changing rapidly and new F&B trends are entering the market every now and then; it is so rapid that by the time you have a chance to experience one another trend emerges in the horizon. The rapidly changing ways in which food is cooked and served, besides the evolving taste of consumers, has forced the hospitality industry to stay nimble and experiment constantly. The transformations present new opportunities and capitalising on these by being on top of consumer needs that will ultimately lead to success for restaurants.

At the same time, with the rise in food delivery apps, the consumer market has turned lazy and discount centric. A win-win situation for consumers, food aggregator services have proved to be a boon for them; however, it has mixed opinions for restaurant owners. Adding another source of income and a method of reaching to more customers, these aggregators have surely brought in more sales for restaurants, although customer confidentiality and non-accountability of riders towards restaurants, puts the brand in a tricky situation at times. Ordering restaurant meals for delivery is becoming an everyday part of life for many. Providing an ever-broadening range of eating choices delivered right at one’s doorstep, foodservice aggregators are on a rise like never before. In contrast to this, the food and beverage (F&B) sector – the fastest-growing part of retail in India – grew at a rate of 11percent compounded annual growth between 2013 and 2017, according to JLL.

It is very important to have a top-class menu; having said that, India’s theme restaurants are connecting with consumers through great spaces that tell a story, creating an inviting atmosphere and providing memorable experiences. Restaurants are designing picture-perfect spaces that customers share on their social media networks, which is also now part of the strategy.

The theme restaurants often present us a story today with tales shared in a manner that it makes the consumers feel special. Visitors still love to explore quality food and service, and brands are today positioning themselves through varied food and culture stories, which have now become like tradition. The youth across the city is willing to splurge on the small, yet meaningful differentiating factor.

With a report from NRAI, consumers in India eat out at least six times in a month. With modern-day restaurants are aiming to give them the best of food and nightlife, restaurateurs and hoteliers are experimenting with newer formats and concepts to cater to the well-travelled, discerning clientele. As the business dynamics are always changing, the industry is always on the lookout for ways that ensure healthy bottom-lines, and innovating a variety of ideas for effective space utilisation. Eating out will always remain a great way to relax and unwind. The ambience, the change in place, the service– everything comes together to set the mood for an enjoyable meal or rather an experience, which one cannot get in the comfort of one’s home. Where we go, what music we listen to and what we eat directly affects how we feel.

The war between eating out and deliveries will never end and it should never do as well, and one should always understand the fact that the market as a whole is expanding and food and hospitality is a never-ending business and will always reach the skies. Eating out and the dining concept will always remain a concept which will never die as the market players are coming up with new and innovative ideas and are experimenting with the best of different worlds that include new cuisines, exponential interiors, world music and bar concepts to die for. This is what the restaurant industry is offering and this is how the industry will always remain the talk of the town and how!

Not Sponsored
Home Title
Why the War Between Eating Out and Delivery will Never End
Live: People Reading Now
RECOMMENDED FOR YOU