Covid-19 pandemic has changed the whole flavour of the restaurant and the food sector globally. Many restaurants have been badly affected by the pandemic, some has to even close and adapt to a newer concept to survive in this tough time.
In March 2020, the country went on a lockdown making even restaurants to completely shut their shops. However, slowly and steadily when the lockdown was lifted nationwide, restaurants started opening for their customers.
Though, in many parts they are still not operational and they are only allowed to do grab through and delivery orders as per the coronavirus case in the region.
Following the WHO and MHA guidelines, restaurants were allowed to open with social distancing norms, safety and hygiene in place making it even more tough for the restaurant owners to run at half the capacity of a restaurant.
As a first step towards understanding and analysing the consumer sentiment, 5th Element Hospitality conducted a survey across Tier I and Tier II cities.
“Dine-in restaurants across the country will have to contend with a low turnout with only 11% of consumers willing to walk in now,” shared the research by adding that with the current restrictive norms for opening, dine in businesses are not going to make enough money to even pay for day-to-day expenses.
"A Catch 22 situation which will result in a downward spiral for sales and therefore may drive a second round of even more severe economic reasons induced permanent closures," it added.
CITYWISE PROPENSITY FOR DINE IN SERVICES
Since, the rules are different from state to state and city to city. There is a different set of trend that is being found in these cities depending on the permission granted. Interestingly there seems to be quite a skew between consumers in the major metros in terms of willingness to dine out. According to the report, Mumbai which has probably faced the worst infection of Covid19 in India and seems to have gotten over the worst, is more than willing to immediately get back to dining.
However, in Delhi, Bangalore and Hyderabad, more than 2/3rd of consumers are still not ready to dine out at this stage, added the report.
Similarly, a recent study by Swiggy also mentioned that people are preferring biryani over any other food. Burger, momos were other preferred snacks when working from home has become a new normal.