ReviewPro, an online reputation and social media analytics for the hospitality industry is expanding into the restaurant space. The company announced the launch of its online customer satisfaction measurement and improvement solution for restaurants, which allows individual restaurants and chains to aggregate, analyse and respond to online reviews on hundreds of review sites and social media platforms, such as TripAdvisor, Facebook, Twitter, Foursquare, ViaMichelin, Yelp and Zagat.
RJ Friedlander, CEO of ReviewPro, said, “Our time-saving solution makes it easy for restaurants, from fine dining establishments to cafes and bars, to listen to their clients and ultimately deliver better customer experiences.”
The company provides its technology to thousands of hotels in more than 80 countries to make better strategic decisions and identify both kitchen and front-of-the-house issues.
ExpansionThe investment marks Banaraswala’s next phase of growth, with the company aiming to increase its outlet count, enter new regional markets and build a…
LeadershipUnder Chairman and Managing Director Prem Dewan, the company has grown its manufacturing footprint from one unit to four.
PartnershipThe partnership adds an established European bakery and confectionery name to its premium brand portfolio. The group plans to introduce Bachmann…
LeadershipThe appointment brings the London, Paris and Istanbul hotels under his operational oversight as the group continues to manage its luxury hospitality…