McDonald’s paves way for new dining experience in the post COVID-19 world, to open restaurants in West & South India

The brand has implemented a stringent 42-point checklist to ensure the highest degree of safety and hygiene acrossits dine-in, delivery and take-out services.
  • Nusra Deputy Features Editor
McDonald's

As the country gears up to come out of the two-month long COVID-19 led lockdown, Westlife Development, the company that owns and operates McDonald’s restaurants in West and South India is all set to open its doors for its customers once again.

The company has led the way for the industry by implementing a 42-pointer checklist across its dine-in, delivery and take-out services, to ensure that its employees and customers are safe every step of the way.

So now, you can be rest assured while indulging in your cravings for the juiciest burgers and fries in town, while McDonald’s focuses on giving you a safe, hygienic and delightful dining experience.

“We have been extremely cognizant of the anxieties and concerns of our customers and employees through the ongoing health crisis, and their safety has been our top-most priority. In the last two months, we have closely watched the evolving situation and have constantly taken learnings from other markets that are closer to the cycle of recovery, to ensure we are able to deliver a reassuring and safe experience,” shared Smita Jatia, Director, Westlife Development Limited by adding that their new restaurant experience has been created with utmost care to ensure that customers and employees remain safe at every step.

The QSR giant has leveraged technology in a big way to create a safe environment for its employees and customers – right from enabling contact-less dine-in and take-out for customers to training each member of their crew working across their 315 outlets on hygiene best-practices, to being able to trace all ingredients right to their source.

“Over the years, we have invested significantly to weave technology across our business and in these challenging times we have been able to leverage our strong digital backbone to enable convenience and safety for our customers,” added Jatia.

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