KFC Australia experiments with first-ever drone delivery, partners with Wings

Australia's first on-demand drone delivery service Wing has partnered with QSR chain KFC to pilot a drone delivery service to deliver Kentucky Fried Chicken, and a range of hot and fresh menu items, direct to homes and workplaces in Logan, Queensland.

The drone delivery pilot, an Australian-first for KFC, will initially be available to a small number of households in the South East Queensland suburbs of Kingston, Logan Central, Slacks Creek, Underwood, and Woodridge, and service will gradually expand to include other nearby locations.

“We’re always looking for ways to enhance the customer experience, so we’re thrilled to be teaming up with Wing to provide the Logan community this Aussie first,” said Kristi Woolrych, CMO, KFC Australia by adding that in the last 18 months, Australians have relied on delivery more and more, so it’s great to be making life easier for fans who want to get their hands on KFC in a flash.

Customers can simply download the Wing delivery app from the App Store or Google Play, enter their address, and submit their order. Their KFC food items will be prepared fresh by the KFC team at the Wing delivery site, for delivery within minutes by drone, with no delivery fee -- now that's finger clickin’ good!

This new partnership with Wing will enhance KFC’s delivery offering, providing a new option for customers to have their tasty favourites delivered by air.

“We’re excited to be teaming up with KFC, to expand their delivery options for customers by taking its customer favourites to new heights, through the skies of Logan, Queensland -the drone delivery capital of the world,” Dave Ojiako-Pettit, Wing’s City Manager, Queensland that has seen a significant increase in use of their on-demand drone delivery service in South East Queensland. Wing made more than 100,000 deliveries to the Logan community in 2021, with many customers finding on-demand drone delivery especially useful as they stayed home, and relied on our contactless service to deliver the things they needed.

In partnership with Collins Food Limited, KFC Australia’s largest corporate franchise partner, a ‘cloud’ kitchen has been developed. This unique kitchen will freshly prepare KFC’s chicken ready for drone delivery, allowing customers to get their KFC within minutes – the ultimate convenience.