According to experts, during the festive season, the food lovers are open to trying out new dishes by spending some extra penny. They look for the best restaurants to party and for festive dishes to indulge in.
This programme focuses on strengthening the bond with repeat customers in order to increase revenue and improve a restaurant's reputation through word-of-mouth.
To celebrate the occasion, restaurants are bombarding their customer with great deals and offers. But what benefit a restaurant gets from it is not known to the masses, who are enthusiast to get seasonal deals.
Other challenges that the industry faces are leveraging technology in less time to drive maximum benefit, training people in less time to create an efficient team and managing their working hours to payroll has become a major problem.
These days, restaurants and food companies are focusing on delivering a world-class product. The reception they give to their customer is honestly worth all the effort.
Megha Agarwal, Founder, The Corner Courtyard (TCC), also a food enthusiast and traveller, quit her job to start her restaurant. Talking to Restaurant India, she shares the experience of starting a restaurant in India.
Jay Singh, Founder and Joint MD, JSM Corporations and the man behind introducing the first franchisee restaurant in India, talks to Restaurant India sharing his experience working for different F&B formats.