Marriott to resume operations with disposable menu, pre-order meal post lockdown
Marriott to resume operations with disposable menu, pre-order meal post lockdown

Marriott is planning to resume its operation post lockdown with disposable menus, pre-ordering on meals apps, fewer people around you and no buffets.

“Temperatures of everyone coming to the hotel will be taken. Our staff will be in gloves and masks. Front desks will have protective shields. Restaurants will have reduced seating capacities, more space between tables and guest elevators will operate with a maximum capacity of 4 guests at a time,” said Neeraj Govil, Marriott International Inc senior VP (South Asia).

Hotel and restaurant industry was among the first casualties of the devastating impact coronavirus has had on the economy.

Now Marriott, like other hotels as well as the airline industry, is going all out to reassure guests about safety steps taken through enhanced hygiene and sanitation measures. Over 200 touch points have been identified to meet the new health and safety challenges presented by the pandemic.

“Restaurants will be encouraged to keep only A la carte menu instead of buffet setups. All guest stationary like pens used at the front desk will be sanitised after single use. Mobile check-out will be mandatory. All associates will download Arogya Setu App as a mandate. Hotels will move from ‘aesthetically clean’ to ‘clinically clean’. All hotel car fleets will have a transparent guest partition,” shared the statement by Marriott Hotels.

The changes will begin with JW Marriott Aerocity, Delhi, and the Ritz Carlton Pune and then implemented across all Marriott hotels in south Asia.

“Our restaurants will have several options and guests will choose as they wish. There will be a regular menu also if someone wishes and gloves will be given to see that for ordering. Menu will also be in disposable form, like a plate mat, and orders can also be placed online,” Govil said.

 
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