American fast-casual restaurant chain Panera is taking its loyalty program MyPanera to a whole new level with Amazon One’s newly launched loyalty linking capability.
Amazon One, the palm recognition service that lets customers enter, identify, and pay, will for the first time provide the additional capability of linking MyPanera loyalty memberships to customers’ Amazon One profiles.
Panera is the first restaurant chain to offer Amazon One’s new loyalty linking capability, allowing guests to take full advantage of their MyPanera loyalty program, as well as pay for their purchases with just their palm.
“We are excited to deploy Amazon One in our restaurants because we want to deliver a frictionless and personalized loyalty experience for our guests,” said Niren Chaudhary, CEO of Panera Bread and Panera Brands by adding that Amazon One is a great option for guests who want a quick and convenient way to sign up for MyPanera loyalty program, redeem their rewards, and pay for their order with a simple hover of their palm over the Amazon One Device—all while enjoying a highly personalized in-store experience.
Known for its soups, sandwiches, salads, and freshly baked pastries, Panera has gained an immense following for its MyPanera loyalty program, which now boasts more than 52 million members, each with access to personalized rewards.
Guests who choose to enroll in Amazon One and link their MyPanera account simply hover their palm over the Amazon One device, and a Panera associate will be able to welcome them by name and provide a highly personalized experience. Enrollment in Amazon One is voluntary and includes opt-in consent. Guests can choose to use Amazon One for loyalty linking, payment, or both.
Amazon One with the loyalty linking feature is launching at two Panera bakery-cafes in the St. Louis area (Town and Country and Bridgeton locations), and will become available at additional Panera locations in the coming months.
“We’re excited to see how MyPanera members enjoy the experience as Amazon One rolls out to additional Panera bakery-cafes in the coming months. With the introduction of loyalty linking and online pre-enrollment capabilities, consumers, retailers, fast casual restaurants, and other businesses can soon appreciate the versatility and convenience of Amazon One. Whether it’s to grab a beer at a sports stadium, make a last-minute purchase at an airport store before boarding a flight, or buy groceries at Whole Foods Market stores, consumers can simply hover their palm,” added Amazon in the statement.
Blue Tokai, one of India's leading well thought of coffee brand, has announced the appointment of Nikki, an AI-powered chatbot from Umwelt.AI, as its Chief Listening Officer (CLO) to elevate employee engagement and workplace culture through real-time analytics and proactive insights.
With a rapidly expanding team across multiple locations, Blue Tokai recognized the need for a scalable solution to maintain employee engagement and address concerns in real time. The partnership with Umwelt.AI will help the company foster a workplace where employees feel heard, valued, and empowered, enabling HR teams to make data-driven decisions that enhance employee satisfaction and retention.
Umwelt.AI’s intelligent platform will provide Blue Tokai with deeper workforce insights, enabling timely actions based on employee feedback. By streamlining HR processes, measuring engagement more effectively, and personalizing employee interactions, the collaboration aligns with Blue Tokai’s commitment to building a high-performance, people-first work environment.
“Our vision has always been to create a workplace that fosters growth, inclusivity, and well-being. Partnering with Umwelt.AI gives us the opportunity to take a much more proactive and tech-driven approach to employee experience, ensuring our teams really feel valued and empowered. This will reflect our commitment to innovation not only in coffee but also in our workplace culture,” said Sujit Bose, Chief Human Resources Officer at Blue Tokai.
“At Umwelt.AI, we believe that AI-driven insights play a crucial role in building a positive and thriving workplace culture. With Nikki, our AI chatbot, Blue Tokai can leverage real-time sentiment analysis to gain deeper insights into employee experiences, proactively address concerns, and create a supportive work environment where engagement improves, attrition decreases, and business performance strengthens. By integrating AI-powered solutions, organizations can make more informed decisions that enhance employee well-being and drive long-term success,” shared Vishal Chopra, Founder and CEO of Umwelt.AI.
Through this collaboration, Blue Tokai aims to drive key outcomes such as higher employee satisfaction, improved retention rates, reduced attrition, and more data-driven HR decisions. The AI-powered analytics from Umwelt.AI will help cultivate a culture of transparency, responsiveness, and continuous improvement.
India's best-rated and multi award-winning specialty coffee brand, abCoffee, celebrates the release of their revolutionary mobile app with the release of a hot rap song.
The brand, which is well-known for producing speciality coffee that is 100% suited to Indian tastes, is still shaking up the Indian coffee market with a modern beat and flawless digital interface.
The app offers limitless customization choices, tempting prices, and your daily drink in just three taps.
The brand blasts a captivating rap melody that epitomizes its inventive attitude to kick off the app launch. The song encapsulates the spirit of abCoffee and has already gone viral on social media.
Expressing his views, Abhijeet Anand, Founder & CEO, abCoffee said, "Our app launch needed to mirror abCoffee's core: excitement, flavour, and community. This new platform empowers our customers with convenience and choice, while the rap track delivers our message in a language that resonates with modern coffee aficionados."
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