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How McDonald’s is Elevating Customer Experiences with Digital Feedback Platform
Technology plays a key role in helping McDonald’s stay responsive to evolving guest needs and better achieve our goals––to feed and foster our…
By -
Nusra
Jun 13, 2025
/ 4 MIN READ
6 Ways Technology is Redefining Dining in India
Restaurant tech is booming with trends like AI & automation, contactless payments, cloud kitchens, smart POS, AR/VR, IoT, and sustainability…
By -
Vijetha Iyer
Jun 03, 2025
/ 5 MIN READ
3 Key Trends Changing the Dining Behaviors
The market is expected to reach ₹9–10 lakh crore by 2030, with a projected CAGR of 11.19% through 2028, hitting $79.65 billion.
By -
Vijetha Iyer
May 15, 2025
/ 6 MIN READ
How AI is Helping Restaurants Reduce Operational Costs
One major development in AI is the emotional intelligence via chatbots and voicebots that manages customer query by eliminating the extra workforce…
By -
Nusra
Mar 18, 2025
/ 5 MIN READ
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4 Reasons Why it’s Time to Merge Physical and Digital
And, the idea of omni-channel shopping emerged, where each digital touchpoint functions as a stand-alone business.
By -
Vijetha Iyer
Oct 22, 2024
/ 6 MIN READ
The Digital Dinner: How Technology is Crafting the Future of Restaurants
Virtual reality (VR) and augmented reality (AR) technologies enable chefs to teach new culinary techniques and provide comprehensive kitchen training…
By -
Abheet Singh Bagga
Sep 24, 2024
/ 6 MIN READ
abCoffee Launches Their App to Revolutionize Indian Coffee scenario
The app offers limitless customization choices, tempting prices, and your daily drink in just three taps.
By -
Vijetha Iyer
Sep 19, 2024
/ 2 MIN READ
The Digital Transformation of Menus: Why QR Codes and Apps are Here to Stay
By reducing paper usage, restaurants are not only cutting down on waste but also saving on the costs associated with printing and reprinting menus.
By -
Richi Khandelwal
Sep 06, 2024
/ 6 MIN READ
Are Customers Exploring the Restaurants Digitally?
The increasing prevalence of online searches, third-party delivery apps, and social media recommendations is reshaping the dining industry.
By -
Sakshi Singh
Jan 29, 2024
/ 11 MIN READ
Domino's Join Hands with Microsoft for Generative AI Operations
With Microsoft as its primary cloud provider, Domino's has already been experimenting with data and AI capabilities to make store operations…
By -
Nusra
Oct 06, 2023
/ 3 MIN READ
Swiggy Launches Learning Station to Empower Restaurant Partners
The Learning Station is accessible to all the 3,00,000 restaurant partners. Aligning with its foundational values of curiosity and perpetual learning…
By -
Nusra
Sep 13, 2023
/ 3 MIN READ
McDonald's Turkey Launches Drink Menu using AI
The QSR chain has used ChatGPT to design the smoothie menu, which includes the Unicorn Smoothie and the Lemon Chiller Smoothie available for a…
By -
Nusra
Jun 19, 2023
/ 2 MIN READ
In a First, Pizza Hut Comes Up with AI-powered Mood Detector that Suggests Pizzas as per Customers' Mood
This device is installed in select restaurants across Delhi, Lucknow, Hyderabad, Bangalore and Chennai.
By -
Nusra
May 16, 2023
/ 3 MIN READ
Domino's Becomes the First QSR to Introduce Order Via CarPlay
He also mentioned that CarPlay is an alternative to drive-thru as customers still have the convenience of staying in their car, and can place an…
By -
Nusra
Apr 11, 2023
/ 2 MIN READ
Foodpanda expands its operation in Myanmar
Owned by Delivery Hero, Foodpanda launched Pandamart in 2019 in Singapore.
By -
Nusra
Feb 05, 2021
/ 2 MIN READ
Cloud-kitchen brand Kitch launches in Saudi Arabia, UAE
The group has also raised $15 million to enter new markets as well as provide an option to diversify and scale their food delivery.
By -
Nusra
Feb 04, 2021
/ 3 MIN READ
Foodlink launches cloud-kitchen brand 'Art of Dum' in UAE
‘Art of Dum’ recreates the charm of the traditional clay pots & tandoor with the simple, nomadic flavours of Dum Pukht Cuisine.
By -
Nusra
Jan 30, 2021
/ 3 MIN READ
Swiggy's revenue grew by 125% to Rs 2,515 cr in FY20
The food delivery brand is betting big on its platform fee for connecting restaurants and the delivery fee it charges to deliver the food orders.
By -
Nusra
Jan 28, 2021
/ 2 MIN READ
GrabFood opens first GrabKitchen in Malaysia
Customers can ‘Mix & Match’ orders from different brands and pay one delivery fee.
By -
Nusra
Dec 05, 2021
/ 3 MIN READ
Food delivery sector demands to rationalize GST to 5% from 18%
A reduction in GST rates will keep food costs affordable and create more jobs in the sector while furthering the government's initiatives.
By -
Nusra
Jan 18, 2021
/ 3 MIN READ
The Masala Story by Punjabi By Nature to open three cloud kitchen outlets
The newly outlets are delivery kitchens, ready for home delivery and take away only.
By -
Nusra
Jan 13, 2021
/ 2 MIN READ
Swiggy denies allegation over tax evasion
According to sources, Swiggy has deposited the amount involved in fraudulent ITC availment worth ₹27.51 crore, pending investigation.
By -
Nusra
Jan 11, 2021
/ 3 MIN READ
Gurgaon-based The Rollery to expand in NCR by next year
The Rollery is presently operational in Gurugram with plans to expand to other parts of NCR in the coming 18 months.
By -
Nusra
Jan 08, 2021
/ 2 MIN READ
Zomato loss grew to 160%, revenue increased at 84% in FY20
Covid-19 pandemic has changed the whole equation of dine-in and delivery business which has affected the food delivery players in a huge way.
By -
Nusra
Jan 05, 2021
/ 3 MIN READ
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