Holiday Inn Express has announced the promotion of Tarun Ratra to the position of Portfolio Operations Manager, effective September 2025. Tarun, who has been with the brand since 2018, has played a key role in driving its growth and operational excellence across multiple locations.
During his tenure, Tarun has held several leadership roles, including Associate Director of Sales, Director of Sales, Cluster Director of Sales, and most recently, Hotel Manager at Holiday Inn Express Gurugram Sector 50. His contributions have been instrumental in shaping the brand’s sales strategy and operational consistency.
In his new capacity, Tarun will oversee the operations of 12 Holiday Inn Express hotels across India, managed by SAMHI Hotels Ltd. His mandate will include maintaining operational excellence, reinforcing safety and service standards, and enhancing the guest experience across the portfolio. He will also focus on strengthening team performance and driving long-term revenue growth.
A recipient of the True Hospitality Champion Award for South East Asia from IHG Hotels & Resorts, Tarun is recognized for his leadership, dedication, and customer-first approach.
Tarun Ratra said, “I am grateful for the trust placed in me and proud to continue my journey with Holiday Inn Express in this new role. Over the years, I’ve had the privilege of working with some of the most talented teams at Holiday Inn Express Portfolio, and I look forward to further enhancing our operations and ensuring we continue to deliver exceptional value and experiences to our guests.”
This promotion reinforces Holiday Inn Express’s commitment to internal growth and leadership development, aligning with IHG’s “Room to Grow” campaign that promotes continuous learning and career advancement. Tarun’s elevation stands as a testament to the company’s focus on nurturing in-house talent and empowering employees to take on larger responsibilities within the organization.
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