Restaurant India News: Courtyard by Marriott Mumbai Airport Announces Key Leadership Changes in Rooms Division

Courtyard by Marriott Mumbai International Airport has announced a leadership update within its Rooms Division, promoting Avinash Chandola to Rooms Division Manager and appointing Anju Rathore as Front Office Manager.

Avinash Chandola moves into the role after serving as Front Office Manager at the property. With over 16 years of experience in the hospitality sector, he has been involved in managing front office operations, improving guest satisfaction metrics, and building team performance. In his new position, he will oversee both Front Office and Housekeeping functions, with responsibilities including operational coordination, guest feedback systems, and loyalty programme engagement through Marriott Bonvoy.

Avinash Chandola said, "I am grateful for the opportunity to grow within the Marriott International. This new role allows me to further contribute towards creating seamless, personalised and dependable guest journeys, while strengthening collaboration across departments."

Anju Rathore joins as Front Office Manager, bringing over 12 years of experience in front office operations and guest experience management. She will be responsible for overseeing arrival and departure processes, maintaining service consistency, and managing guest engagement at the property. Her experience includes handling high-volume operations and leading cross-functional teams.

Anju Rathore said, "I am excited to be part of a brand that sets global standards in hospitality. Front Office is a defining touchpoint in the guest journey, and I look forward to leading a team that delivers warm, efficient and memorable experiences."

The changes reflect a continued focus on strengthening operational leadership within the Rooms Division, particularly in areas such as service delivery, team management, and guest experience consistency across both business and leisure segments.