IHCL Announces Organisation Redesign Under Accelerate 2030 Strategy

Indian Hotels Company Limited (IHCL) has announced an organisation redesign as part of its five-year strategic roadmap, Accelerate 2030. The company aims to expand its portfolio to 700 hotels, double its consolidated revenue to Rs 15,000 crore and achieve a Return on Capital Employed (ROCE) of 20 percent while continuing its focus on service standards.

The restructuring comes as IHCL expands its brand portfolio across multiple hospitality segments. The company currently operates a portfolio of 645 hotels across 300 locations in 15 countries and manages 14 hospitality brands.

Under the new structure, IHCL's businesses will be organised into two verticals. Traditional Businesses will include Taj, Claridges Collection, Atmantan, Brij, SeleQtions, Clarks, Gateway and Vivanta. Growth Businesses will focus on emerging brands and formats such as Ginger, Tree of Life, Qmin and ama Stays & Trails.

Puneet Chhatwal, Managing Director & Chief Executive Officer, IHCL, said, “Today IHCL has expanded its brandscape to 14 major brands across all segments addressing the heterogenous hospitality landscape with a portfolio of 645 hotels across 300 locations in 15 countries. To effectively manage scale, maintain brand salience and deliver value creation for all stakeholders, business delivery is now organised in two verticals – Traditional Businesses and Growth Businesses.”

He added, “Designed to support IHCL’s next phase of growth, the organisational optimisation recognises the differentiated capabilities required for established and emerging brands and businesses. This structure will sharpen execution, unlock enterprise synergies and enhance agility, reinforcing the company’s Accelerate 2030 vision to be the most valued, responsible and profitable hospitality ecosystem.”

As part of the organisational changes, IHCL has announced key leadership appointments with immediate effect. Gaurav Pokhariyal has been promoted to Chief Operating Officer, Traditional Businesses, IHCL, where he will oversee operations across all geographies. He brings more than three decades of hospitality experience and most recently served as Executive Vice President – Human Resources. Pokhariyal also played a key role in advancing IHCL's ESG+ framework, Paathya, and driving its environmental and social impact goals for 2030.

Prabhat Verma has been promoted to Chief People Officer, IHCL, and will lead human resources, sustainability and business excellence functions. With more than three decades at IHCL, Verma has previously overseen operations across South India and international markets while contributing to the growth of ancillary businesses, including The Chambers, J Wellness Circle and Khazana.

The organisation redesign is intended to support IHCL's expansion strategy as it scales its hospitality portfolio across established and emerging brands over the next five years.