McDonald\'s to start table service in the UK

The fast food giant is testing the service at 12 branches across the UK beginning with Mottram, Greater Manchester.
  • Franchise India Team Editor
Restaurant India

McDonalds are famous for its speedy queues, drive-thrus and fast food in paper cartons but now it going to offer British customers table service for the first time.

Shortly a server will ask who types customers' orders into an iPad at their table "Would you like fries with that?"

The fast food giant is testing the service at 12 branches across the UK beginning with Mottram, Greater Manchester. And if it get successful, table service will be rolled out nationally, though there will still be an option to order at the till.

The company says, it hopes that this service will provide customers with a more relaxed modern dining experience.

This table service is already in place in branches in France, Germany and Australia.

McDonald’s spokesman says that they have listened to customer feedback and to meet their evolving expectations and are significantly investing in restaurants to create this exciting new environment and improve the customer experience.

They are also testing some new concepts such as table service, whereby customers place their order via new digital kiosks and then their food will brought to them.

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