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Customer Retention & Loyalty
The Future of Restaurant Loyalty: How AI, Data & Experiences is Driving Repeat Biz
Well-designed programs not only turn one-time visitors into repeat, high-value customers but also provide businesses with valuable data to fuel…
By -
Vijetha Iyer
Sep 17, 2025 / 5 MIN READ
Simple Steps To Boost Your Restaurant's Foot Traffic
In a restaurant, customers visit, and increasing foot traffic is the biggest hurdle in an already tough and competitive market. Just having excellent…
By -
Mahak Sharma
Aug 29, 2025 / 14 MIN READ
Understanding Joint Ownership in the Restaurant Industry
In the ever-changing and demanding sector of the restaurant business, the idea of sharing responsibilities and workload can be quite appealing. Many…
By -
Mahak Sharma
Aug 22, 2025 / 14 MIN READ
Adoption of AI for Personalized Customer Experience In Restaurants
Today's consumers want a dining experience that feels customized to their own likes, preferences, and habits. They are no longer content with a…
By -
Mahak Sharma
Aug 21, 2025 / 14 MIN READ
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7 Strategies to Focus on While Targeting New Age Customers
The restaurant industry is projected to grow with CAGR 10.41% by 2030.
By -
Vijetha Iyer
Jul 29, 2025 / 8 MIN READ
Practical ways to train staff for better customer service
In the culinary sector, one of the most important things, even before the food, is the service provided by the staff of the restaurant. A restaurant…
By -
Mahak Sharma
Jul 25, 2025 / 14 MIN READ
How to Handle Customer Complaints with Confidence and Care
Although inevitably you will get customer complaints, there is a way to handle them with care and confidence. While these times can be intimidating…
By -
Mahak Sharma
Jul 17, 2025 / 13 MIN READ
Elevating the Customer Experiences: How Nightlife Brands are Captivating The New Age Audience
Ensuring customer satisfaction requires a multi-faceted approach that prioritizes personalization, service excellence, and continuous engagement.
By -
Vijetha Iyer
Mar 28, 2025 / 10 MIN READ
How important is Your Customer Feedback?
By actively encouraging diners to express their opinions, restaurants can identify the factors that contribute to the success or failure of a dish.
By -
Dhaval Udeshi
Jul 10, 2023 / 5 MIN READ
Does restaurant loyalty programs actually work
83 percent of consumers pick a dining location within three hours of a meal, and 57 percent make the decision within an hour.
By -
Sakshi Singh
Sep 23, 2021 / 10 MIN READ
Why convenience will re-shape the eating out behaviour
Consumers spent $769 billion ordering food last year, and 63% of that was for food eaten at home.
By -
Nusra
Jul 01, 2021 / 5 MIN READ
Restaurants now allowed to serve 'Complete Experience', welcomes Delhi Govt move on more relaxations
The Arvind Kejriwal led AAP government on Sunday announced that restaurants can now serve liquor, bars can open and also extended the operational…
By -
Nusra
Jun 21, 2021 / 4 MIN READ
Why Customer Feedback is Important for your Restaurant's Growth
Customer feedback helps ensure that the end product meets their expectations, solves their problems and meets their needs.
By -
Nusra
Feb 25, 2020 / 5 MIN READ
Five Stellar Ways To Improve Your Restaurant Customer Service
There is a close link between customer service and profits. If you get your customer service right, you get an edge of your competitors.
By -
Sara Khan
May 13, 2019 / 8 MIN READ
How Partnership Will Benefit Your Restaurant Business
Successful restaurant partnership requires a clear business plan, complete trust in each other and clearly defined roles.
By -
Krish Nayak
Apr 03, 2019 / 7 MIN READ
Restaurant Scalability is much more a Science than what We Think
The business is worthy of doing only when there is an upward growth and brings value and excitement to the entrepreneur and his team members.
By -
Karan Tanna
Apr 01, 2019 / 7 MIN READ
Gurugram's Only Microbrewery at 32nd Milestone [Must-Visit]
32nd Milestone in Gurugram has become a destination again with great connectivity on the NH 8.
By -
Anurima Roy
May 15, 2024 / 7 MIN READ
The Home Away from Home Experience
A restaurant cannot sustain on a guest coming there just once.
By -
Reetika Bose
Jun 29, 2018 / 5 MIN READ
How Mocktails Are Reshaping The Beverage Industry
As per market research, the non-alcoholic beverage industry in India stood at US$2.5 billion in 2015. The market is estimated to grow at a CAGR of…
By -
Shahram Warsi
May 30, 2018 / 5 MIN READ
Why Controlling Noise Level Is Essential At Restaurants
Atmosphere and ambience is one of the most important things of a restaurant.
By -
Shahram Warsi
May 25, 2018 / 4 MIN READ
Why First Impression Is Essential For Restaurants
Restaurateurs should think like a customer in order to create an impactful first impression.
By -
Shahram Warsi
May 23, 2018 / 5 MIN READ
Why CSR Is Important For Restaurant Business
According to a survey held by Fransmart.com, 45 per cent customers prefer to go out to eat at restaurants that are socially responsible.
By -
Shahram Warsi
May 21, 2018 / 5 MIN READ
Why Street Marketing Is A Necessity For A Brand
Street marketing (advertising done on the streets) has the ability to reach out to a lot of people at a single time creating the awareness for your…
By -
Shahram Warsi
May 16, 2018 / 4 MIN READ
How This Venture Is Hijacking People from Their Hectic Lives
In an e-mail interaction with Restaurant India, Simant Tyagi, Co-owner, Hyjack talks about his idea behind establishing a resto-bar of his own.
By -
Shahram Warsi
May 15, 2018 / 4 MIN READ
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