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Customer Retention & Loyalty
The Future of Restaurant Loyalty: How AI, Data & Experiences is Driving Repeat Biz
Well-designed programs not only turn one-time visitors into repeat, high-value customers but also provide businesses with valuable data to fuel…
By -
Vijetha Iyer
Sep 17, 2025 / 5 MIN READ
Simple Steps To Boost Your Restaurant's Foot Traffic
In a restaurant, customers visit, and increasing foot traffic is the biggest hurdle in an already tough and competitive market. Just having excellent…
By -
Mahak Sharma
Aug 29, 2025 / 14 MIN READ
Understanding Joint Ownership in the Restaurant Industry
In the ever-changing and demanding sector of the restaurant business, the idea of sharing responsibilities and workload can be quite appealing. Many…
By -
Mahak Sharma
Aug 22, 2025 / 14 MIN READ
Adoption of AI for Personalized Customer Experience In Restaurants
Today's consumers want a dining experience that feels customized to their own likes, preferences, and habits. They are no longer content with a…
By -
Mahak Sharma
Aug 21, 2025 / 14 MIN READ
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7 Strategies to Focus on While Targeting New Age Customers
The restaurant industry is projected to grow with CAGR 10.41% by 2030.
By -
Vijetha Iyer
Jul 29, 2025 / 8 MIN READ
Practical ways to train staff for better customer service
In the culinary sector, one of the most important things, even before the food, is the service provided by the staff of the restaurant. A restaurant…
By -
Mahak Sharma
Jul 25, 2025 / 14 MIN READ
How to Handle Customer Complaints with Confidence and Care
Although inevitably you will get customer complaints, there is a way to handle them with care and confidence. While these times can be intimidating…
By -
Mahak Sharma
Jul 17, 2025 / 13 MIN READ
Elevating the Customer Experiences: How Nightlife Brands are Captivating The New Age Audience
Ensuring customer satisfaction requires a multi-faceted approach that prioritizes personalization, service excellence, and continuous engagement.
By -
Vijetha Iyer
Mar 28, 2025 / 10 MIN READ
How important is Your Customer Feedback?
By actively encouraging diners to express their opinions, restaurants can identify the factors that contribute to the success or failure of a dish.
By -
Dhaval Udeshi
Jul 10, 2023 / 5 MIN READ
Does restaurant loyalty programs actually work
83 percent of consumers pick a dining location within three hours of a meal, and 57 percent make the decision within an hour.
By -
Sakshi Singh
Sep 23, 2021 / 10 MIN READ
Why convenience will re-shape the eating out behaviour
Consumers spent $769 billion ordering food last year, and 63% of that was for food eaten at home.
By -
Nusra
Jul 01, 2021 / 5 MIN READ
Restaurants now allowed to serve 'Complete Experience', welcomes Delhi Govt move on more relaxations
The Arvind Kejriwal led AAP government on Sunday announced that restaurants can now serve liquor, bars can open and also extended the operational…
By -
Nusra
Jun 21, 2021 / 4 MIN READ
Why Customer Feedback is Important for your Restaurant's Growth
Customer feedback helps ensure that the end product meets their expectations, solves their problems and meets their needs.
By -
Nusra
Feb 25, 2020 / 5 MIN READ
Five Stellar Ways To Improve Your Restaurant Customer Service
There is a close link between customer service and profits. If you get your customer service right, you get an edge of your competitors.
By -
Sara Khan
May 13, 2019 / 8 MIN READ
How Customer Base Is a Necessity for Your Brand's Success
Restaurateurs have accepted the fact that food is no more the only thing which can help them to sustain in the rapidly growing food industry.
By -
Shahram Warsi
Apr 25, 2018 / 5 MIN READ
How Loyal Customer Plays an Important Role in Sustaining Your Food Biz
It is believed that the restaurant's current customer will be spending 67 per cent more than the new customers.
By -
Shahram Warsi
Apr 06, 2018 / 4 MIN READ
How to Fulfill Customers' Aspirations
There are lots of restaurants opening every day bringing competition and restaurateurs need to play smartly.
By -
Charu Sharma
Jan 25, 2018 / 5 MIN READ
Is your customers' building a connect with brand
These days people do not view eating out as a 'food affaire' but is more than getting the right menu on the plate, it is all about…
By -
Nusra
May 09, 2017 / 5 MIN READ
How can restaurants work on delivering better experience
Customer service is the key factor for getting a comeback customer at your door.
By -
Nusra
May 18, 2016 / 5 MIN READ
How loyalties gain customers?
When restaurateurs connect on an emotional level with customers, business tends to grow. To set your restaurant for growth prospect, keep words and…
By -
Joyshree Saha
Feb 10, 2016 / 4 MIN READ
Tip or not to Tip
Tip or not to tip seems to be an unsolved issue while dining out in a restaurant.
By -
Nusra
Jan 21, 2016 / 4 MIN READ
Is Standardization, the Missing Ingredient in Restaurants?
Given the creative nature of the industry, standardization at an industry level for certain things may be difficult to achieve, as- recipe, cooking…
By -
RI Bureau
Dec 19, 2015 / 6 MIN READ
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