Customer Retention & Loyalty

The business is worthy of doing only when there is an upward growth and brings value and excitement to the entrepreneur and his team members.

32nd Milestone in Gurugram has become a destination again with great connectivity on the NH 8.

A restaurant cannot sustain on a guest coming there just once.

As per market research, the non-alcoholic beverage industry in India stood at US$2.5 billion in 2015. The market is estimated to grow at a CAGR of…

Atmosphere and ambience is one of the most important things of a restaurant.

Restaurateurs should think like a customer in order to create an impactful first impression.

According to a survey held by Fransmart.com, 45 per cent customers prefer to go out to eat at restaurants that are socially responsible.

Street marketing (advertising done on the streets) has the ability to reach out to a lot of people at a single time creating the awareness for your…

In an e-mail interaction with Restaurant India, Simant Tyagi, Co-owner, Hyjack talks about his idea behind establishing a resto-bar of his own.

Restaurateurs have accepted the fact that food is no more the only thing which can help them to sustain in the rapidly growing food industry.

It is believed that the restaurant's current customer will be spending 67 per cent more than the new customers.

There are lots of restaurants opening every day bringing competition and restaurateurs need to play smartly.

These days people do not view eating out as a 'food affaire' but is more than getting the right menu on the plate, it is all about…

Customer service is the key factor for getting a comeback customer at your door.

When restaurateurs connect on an emotional level with customers, business tends to grow. To set your restaurant for growth prospect, keep words and…