Restaurant India News: Zepto Launches Food Safety Training for 10,000+ Handlers Across India

Zepto, India’s fastest-growing quick commerce platform, recently conducted a large-scale food safety training session for its food handlers, including last mile delivery partners and pickers, as part of the Zepto Sankalp Programme – a food safety initiative by Zepto Private Limited.

The event took place at The Rangaswar Hall, Yashwantrao Chavan Center, Nariman Point, and brought together hundreds of food handlers from Zepto’s operations in Mumbai. The training was facilitated by Chinmayee Deulgaonkar, Managing Director of Food Chain ID India, and Sumedha Jalgaonkar, Consultant, Auditor, and Trainer in food safety systems. During the session, participants were educated on key food safety practices, such as hygiene protocols, appropriate food storage temperatures, and compliance guidelines necessary to ensure the safe delivery of products to customers.

Vikas Sharma, Chief Operating Officer, Zepto, stated, “At Zepto, trust is built on the assurance of quality and safety in every order we deliver. We are deeply grateful to FSSAI for supporting this initiative and empowering our food handlers with the right knowledge and practices. This training is a vital step towards strengthening our safety commitments and ensuring that every Zepto user receives their order in the safest possible manner.”

Pritee Chaudhary, IRS, Regional Director, FSSAI, Western Region, said, “Ensuring food safety is a shared responsibility, and initiatives like Zepto Sankalp Programme play a vital role in bridging the gap between regulation and execution. By equipping food handlers with the right knowledge and practices, we are collectively strengthening the food ecosystem and safeguarding consumer health.”

Representatives present at the event included Rachit Ranjan, Chief Public Policy Officer at Zepto, Vikas Sharma, Pritee Chaudhary, and Chinmayee Deulgaonkar.

This training is part of Zepto’s ongoing efforts to embed a culture of compliance and responsibility across its operations. The company’s food safety strategy is supported by regular internal audits, inspections, and collaboration with regulatory bodies. Zepto has already trained over 10,000 food handlers nationwide, with more than 2500 individuals FOSTAC certified, reflecting its commitment to building robust food safety standards in the quick commerce sector.

Through programmes like the Zepto Sankalp Programme, the company continues to integrate food safety into its operational processes, aiming to set industry benchmarks and enhance customer trust across its delivery network.