- April 9, 2021 / 7 min readThe brand will further be doubling down on its convenience channels of McDelivery, takeaway and On the Go.
In wake of the new restrictions announced to curb the spread of COVID-19 infections in Maharashtra, Westlife Development Ltd owned – McDonald’s restaurants will operate contactless McDelivery till 3 am from select stores in Mumbai.
The brand will further be doubling down on its convenience channels of McDelivery, takeaway and On the Go as the state has announced new set of restrictions to arrest the mounting COVID-19 infections.
McDonald’s India (West and South) has already implemented stringent safety and hygiene measuresacross its restaurants to uphold consumer and employee trust in the brand through its Golden Guarantee promise.
“We support the Government’s initiative to contain the pandemic. Through our late night service, we are happy to be able to offer consumers safe, hygienic and delicious food, round the clock,” shared Saurabh Kalra, Chief Operating Officer,McDonald’s India West and South.
As part of their Golden Guarantee promise – a 42 pointer checklist to ensure complete safety for customers and employees, Westlife has already implemented stringent safety and hygiene practices across all its restaurants for delivery, takeout, drive thru and On the Go.
All their crew members are temperature screened at all outlets and designated social distancing markings have been created inside and outside the restaurants to facilitate collection of delivery and takeaway orders.
“The last year has reset consumer expectations and they now seek safe and convenient ways of engaging with the brands they trust. We have been able to cater to our customers’ demand through our omni-channel strategy making McDonald’s food available for consumers wherever, whenever and however they want,” he added.
In addition to this, Westlife Development Ltd has recently announced vaccination cover for all its 10,000 employees that include both its corporate office employees as well as the McDonald’s restaurant staff.
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