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Domino’s Pizza chain, operated by Jubilant FoodWorks Ltd (JFL) in India, has started launching quick-service restaurants (QSR). These QSRs are on the lines of the ‘Experience Of The Future’ (EOTF) stores operated by Hardcastle Restaurants, the master franchisee for McDonald’s/McCafe QSRs in West and South India.

With this move, Domino’s is planning to enhance the dine-in experience and cater to the changing needs/preferences of customers patronising its QSRs.

Hari Bhartia, Co-Chairman, Jubilant FoodWorks Ltd (JFL), said, “The new store design being introduced in the June quarter is receiving tremendous response from customers.”

“We have begun to roll out this new Domino’s store design in the first quarter of fiscal 2020. And nine out of our 26 new Domino’s stores being added in the June 2019 quarter are based on this contemporary design. We have also introduced digital kiosks to improve customer experience in ordering,” he added.

Jubilant FoodWorks is making considerable investments in strengthening its own digital assets, delivery experience and improving dine-in revenue stream, building the brand and innovation.

Pratik Pota, CEO of JFL, said, “Apart from having significantly improved interiors and better ambience, the one additional investment we are making is in putting in technology in the store, whether it is a self-ordering kiosk or whether it is digital screens. There is a small delta cost (of 10% over the earlier store set up cost) which comes on account of these tech investments in store.”

Jubilant FoodWorks, which operates Dominos Pizza and Dunkin Donuts chains in India, has reported strong financial results for the first quarter ended 30June, 2017.

Operating revenues for Q1 FY18 came in at Rs 6788 million, up 11.5% over Q1 FY17. This was driven by a robust Same Store Sales growth of 6.5% in Domino’s Pizza, the highest since Q1 FY16. Overall Profitability also saw significant improvement with EBITDA for Q1 FY18 increasing by 38% to Rs 796 million. The Q1 FY18 EBITDA margin at 11.7% was the highest in the last 8 quarters.

The Profit after Tax in Q1 FY18 stood at Rs 238 million, an increase of 26% over the corresponding period last year. PAT also reflects the adverse impact of Rs 90 million on account of restaurants closure. PAT Margins at 3.5% were the highest since Q1 FY17.

Shyam S. Bhartia, Chairman and Hari S. Bhartia, Co-Chairman, Jubilant FoodWorks Limited said, "We are happy to report a strong, all-round Q1 FY18 performance. We took a number of actions in the quarter towards driving innovation, delivering value and controlling costs, and we are pleased to see that our disciplined focus on driving profitable growth has begun having the desired impact. The performance strengthens our confidence in the underlying growth potential of our brands and the ability of our business model to unleash it."

Pratik Pota, CEO & Whole time Director, Jubilant FoodWorks Limited said, "At the beginning of the quarter, we had unveiled our new strategy for driving profitable growth. Today I am pleased to share encouraging progress in the execution of the strategy as reflected in our strong Q1FY18 performance. Our focus on delivering better Value for money and driving innovation has helped bring back strong growth in Domino’s Pizza. We have also made significant progress towards reducing losses and building a sustainable business in Dunkin’ Donuts. Additionally, our discipline of controlling costs and driving efficiencies has helped improve overall operating margins. Going forward, we will continue to drive the strategic pillars of Product and Innovation, Value, Customer Experience, Technology and Cost Efficiencies."