Deliveroo sees jump in Order, Receives 5,000 Rider Applications amid Covid-19 outbreak
Deliveroo sees jump in Order, Receives 5,000 Rider Applications amid Covid-19 outbreak

Deliveroo received nearly 5,000 rider applications in Q1 2020 – up 30% from application numbers in Q4 2019. As COVID-19 continues to impact businesses and daily life, rider applications have continued to grow, with Deliveroo adding approximately 1,000 riders in the month of April alone, taking the firm’s total rider fleet from 6,000 in Q1 to more than 7,000 now.

Rider numbers have grown to support the increase in restaurants who have transitioned from dine-in to delivery and takeaway outlets during Singapore’s ‘Circuit Breaker’ period. Since January, 700 new restaurants have joined Deliveroo, with another 200 expected to be added in the next two weeks as more restaurants look to stay open and acquire additional revenue during this challenging period.

As consumers have been unable to dine in at restaurants, Deliveroo’s data has shown an overall increase in orders compared to the weeks before. For consumers who wish to stay home and order in, Deliveroo is expanding its rider fleet who work hard to deliver their favourite foods and restaurants to their door. At the same time, the company is also closely monitoring rider figures to avoid an oversupply of riders and protect rider earnings. In March the highest amount a rider earned was SGD$7,095, demonstrating the earning potential of being a Deliveroo rider in Singapore.

“Wiltian Ang, a rider who started riding with Deliveroo in April, said, “As a small F&B business owner, and recent addition to the Deliveroo fleet, in the face of current losses sustained in my café in the Central Business District (CBD), riding with Deliveroo is a great way to boost the income from my business, and overall support my personal livelihood. The flexibility of being able to choose when I ride allows me to split my time between my business and Deliveroo, and delivering around the CBD means that I have the freedom to be able to check-in with my cafe employees when needed throughout the day. I’m happy to be bringing a little respite to customers at this time by delivering their favourite dishes straight to their doorsteps.”

The Singaporean Food Delivery Rider

According to Deliveroo’s 2019 Annual Rider Survey1 Deliveroo riders in Singapore are youthful, with nearly half under 25 years old. Nearly three-quarters (72%) ride part-time with Deliveroo and have at least one other income source aside from riding with Deliveroo.

For riders, being their own boss and work flexibility are the most valued aspects and the main reason they started riding. 4 in 5 riders (84%) say they are satisfied with their current work with Deliveroo, and 77% plan on working with the company for longer than a year. Outside of work, entertainment, family time and travel are riders’ biggest passions.

The top five things they enjoy doing in their spare time listed by riders in Singapore include going to the cinema or watching films, listening to music, visiting friends and family, watching television and travelling.

 
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