Blue Tokai Appoints Nikki, AI-Powered Chatbot, as Chief Listening Officer to Enhance Employee Engagement
Through this collaboration, Blue Tokai aims to drive key outcomes such as higher employee satisfaction, improved retention rates, reduced attrition,…
  • By - Nusra
  • Mar 05, 2025 / 4 MIN READ
abCoffee Launches Their App to Revolutionize Indian Coffee scenario
The app offers limitless customization choices, tempting prices, and your daily drink in just three taps.
Yum Brands Expands Voice AI Tech to Taco Bell Drive-thru Locations
Yum! Brands and Taco Bell have collaborated closely, including incorporating input from Taco Bell franchisees, so that Voice AI benefits both team…
  • By - Nusra
  • Aug 01, 2024 / 4 MIN READ
Wendy’s Partners with PAR Technology’s Punchh® for Loyalty Program to Engage Customers
In collaboration with PAR Punchh’s team of loyalty strategists, Wendy’s will craft a comprehensive strategy, aiming to elevate the guest experience…
  • By - Nusra
  • Mar 29, 2024 / 3 MIN READ
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Swiggy moves Beyond Food Delivery, Opens Stores
With Stores, Swiggy wants to become the one-stop delivery app that enables access to every store in the city.
Ahmedabad Hotels Continues to Boycott Swiggy, Zomato
The industry body claimed that more than 500 restaurants and hotels have blacklisted Swiggy while many have boycotted Zomato for their poor business…
Swiggy Ahmedabad Head Moves, Restaurants Continue to Boycott
The list of demands put forth by the industry includes – lowering commission, 100% payment made to restaurants in case of cancellation, processing…
Domino's Join Hands with Microsoft for Generative AI Operations
With Microsoft as its primary cloud provider, Domino's has already been experimenting with data and AI capabilities to make store operations…
  • By - Nusra
  • Oct 06, 2023 / 3 MIN READ
Swiggy Launches Learning Station to Empower Restaurant Partners
The Learning Station is accessible to all the 3,00,000 restaurant partners. Aligning with its foundational values of curiosity and perpetual learning…
  • By - Nusra
  • Sep 13, 2023 / 3 MIN READ
McDonald's Turkey Launches Drink Menu using AI
The QSR chain has used ChatGPT to design the smoothie menu, which includes the Unicorn Smoothie and the Lemon Chiller Smoothie available for a…
  • By - Nusra
  • Jun 19, 2023 / 2 MIN READ
In a First, Pizza Hut Comes Up with AI-powered Mood Detector that Suggests Pizzas as per Customers' Mood
This device is installed in select restaurants across Delhi, Lucknow, Hyderabad, Bangalore and Chennai.
  • By - Nusra
  • May 16, 2023 / 3 MIN READ
Domino's Becomes the First QSR to Introduce Order Via CarPlay
He also mentioned that CarPlay is an alternative to drive-thru as customers still have the convenience of staying in their car, and can place an…
  • By - Nusra
  • Apr 11, 2023 / 2 MIN READ
McDonald's Partners with Telpo for Self-Service Ordering Kiosk
The kiosk also provides optional payment accessories, including the contactless card reader, a 3D structured light camera, QR code payment, NFC…
  • By - Nusra
  • Mar 29, 2023 / 2 MIN READ
Amazon Partners with Panera for Palm Recognition Payments
Amazon One with the loyalty linking feature is launching at two Panera bakery-cafes in the St. Louis area (Town and Country and Bridgeton locations…
  • By - Nusra
  • Mar 23, 2023 / 4 MIN READ
Swiggy Genie partners with World On A Plate to deliver DIY Meal kits
Consumers can order these DIY kits on the WOAP website and then use Swiggy Genie for pick up and delivery on the day of their session.
  • By - Nusra
  • Aug 07, 2020 / 3 MIN READ
Worldmark Aerocity re-opens its doors to renewed contactless dining experience driven by innovation
One of the crucial steps of contactless dining being followed by the restaurants is doing away with paper menus.
  • By - Nusra
  • Jul 30, 2020 / 3 MIN READ
Dunzo data breach leaks personal information of over 3 million users
The total number of breached accounts wasn’t disclosed by Dunzo in its voluntary disclosure earlier.Dunzo data breach leaks personal information of…
  • By - Nusra
  • Jul 30, 2020 / 2 MIN READ
Nexus Malls partners with DotPe for contactless dining
The platform is currently offering its digital ordering solutions fully integrated with a payment gateway to 30 food vendors across three major malls.
  • By - Nusra
  • Jul 29, 2020 / 4 MIN READ
DLF Malls goes digital to promote contactless dining across malls
With convenience features like digital menus, pre-ordering, table booking, digital payments and digital feedback.
  • By - Nusra
  • Jul 24, 2020 / 5 MIN READ
Food delivery major Zomato to deliver liquor online
With the rise in demand for booze, the online food delivery platform wants to cash in on during this lockdown.
  • By - Nusra
  • May 07, 2020 / 2 MIN READ
Pizza Hut uses data analytics to optimize delivery during lockdown
The digital ventures arm of the company works across Pizza Hut, which is organised on a national franchise basis.
  • By - Nusra
  • May 06, 2020 / 2 MIN READ
Hyperpure by Zomato launches a warehouse in Delhi
Spread across 40,000 sq ft, the warehouse is designed to supply 5,000 metric ton capacity per month and equipped to serve 3,000 restaurants every day.
Zomato Launches Food Delivery Services in 17 New Cities
The Gurgaon-based start-up has launched its services in 17 other cities, bringing the total to 213 cities in India.
Swiggy Offers a Sorry, Rs 200 coupon to Woman Abused by Its Delivery Boy
The woman made a complaint to the customer service and "sorry” and a Rs 200 coupon was what she got as compensation.