Restaurant India News: My Menu Offers Commission-Free Reservations to Restaurants Worldwide

My Menu, a global restaurant technology company serving over 4,500 restaurants and 600 hotels across 70 countries, has announced the launch of a commission-free reservations and table management system. The service will be provided at no cost to 5,000 restaurants worldwide, positioning the platform as a disruptor in a market long dominated by high-fee reservation providers.

For many independent and mid-sized restaurants, commission charges and subscription models have become a significant operating expense. My Menu’s new system enables restaurants to manage bookings, improve table turnover, cut down on no-shows, and build customer loyalty—all without fees.

"During the COVID-19 pandemic, we offered free contactless menus to keep restaurants and their staff safe,” said Abhishek Bose, CEO & Founder, My Menu. “That goodwill took us from 300 to more than 4,500 restaurant clients worldwide. Today, as restaurants face rising costs, labor shortages, and the pressure to bring in more guests, we’re stepping in again to help, this time with reservations.”

Partner restaurants will gain access to:

• Commission-Free Reservations integrated with Google, Swiggy, and EazyDiner.

• Advanced Table Management Tools to optimize seating and potentially double covers per meal period.

• Guest CRM and Marketing Features to drive repeat visits through personalized experiences and insights.

• Full Support with setup, installation, and remote training included.

• Sustainability Commitment, with My Menu planting one tree for each restaurant that joins, contributing to the My Menu Forest.

The system is available to casual dining and full-service restaurants operating multiple meal periods, such as lunch and dinner. Quick-service restaurants typically do not qualify since they rely less on reservations.

According to Bose, this launch is as much about supporting the restaurant ecosystem as it is about technology. "This is about more than technology,” he added. “We owe our success to the restaurant community, and it’s only fitting that we help them thrive in return. The more restaurants succeed, the more the entire dining ecosystem wins.”

Industry analysts suggest that this move could create pressure on established reservation platforms that rely on commission-based revenue models. By offering a free alternative, My Menu may shift competitive dynamics and give restaurants greater control over their guest management and profitability.