Standardisation is playing a key role in the growth of quick service restaurant chains whereas if you are running a restaurant that is based on experience, customers are looking for customisation.
"We use AI-driven robotics and technology to maintain consistency because when we expand, the pizza has to be same, the sauce has to be same, the cheese & topping has to be same quantity and the quality has to be maintained."
Ever since its inception by Late Chef Dr. Bill Gallagher in 2004, International Chef's Day has been as much about celebrating people in the culinary profession as promoting the importance of healthy and responsible eating.
According to Pizza Hut India Sub Continent, Managing Director, Merrill Pereyra, the importance of the three Cs: Consistency, Convenience, and Connection in the food industry is very important.
Local competition is undeniably a significant factor in the evolving QSR landscape in India. Smaller, local brands have successfully tapped into the price-sensitive consumer segment, offering competitive prices and localized flavors. This has resulted in a noticeable shift of customer preferences towards these alternatives.
A recent survey of high street retail locations in India reveals that Delhi's Khan Market commands the highest rents, ranging from INR 1,000 to INR 1,500 per sq ft per month.
While longer operating hours can stimulate the nightlife, it's essential to address safety and security concerns along with additional service staff cost.