A Virtual Conference

13th April 2020
03:00 PM – 06:00 PM IST

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About Virtual conference

Where Food, Technology and Mobility come together

Join us for three hours of interactive sessions, keynotes, and best practices that will keep you looking ahead.

Dark Kitchen & Delivery Conference X IRC will be a Virtual gathering of dark kitchens, delivery and restaurant experts in the food service market. The Food Service Industry has to think omnichannel and need to think beyond how technology is disrupting their industry to how technology can improve the guest experience. The Virtual meeting will cover off-premises dining with focussed discussion on delivery, takeout and more and best practices for building profitable operations across formats.

Date & Time

13th April 2020
03:00 PM - 06:00 PM


join the event online
from wherever you are
in the world

4 Sessions
3 Hours
20 Speakers
400+ Delegates

Our Speakers


Session Time Description
3:00 PM - 3:15 PM Keynote:
Advantages of Delivery only Kitchens

Joseph Cherian, COO- Swiggy Access & New Supply, Swiggy

3:20 PM - 4:00 PM Session 1 :
Being close to the Customer: Setting up Virtual Kitchens or Transforming your Restaurants to Delivery Kitchens

The trends towards convenience over visiting a restaurant are only growing stronger, and restaurateurs need to build winning strategies. Consumer preferences change quickly, and food brands need to keep pace. Flexibility will be the key for the next phase of food service growth.

Session Highlights:

  • Best Practices for Boosting Off-Premises volume
  • How to get your Franchised Delivery Operations ready for delivery
  • Restaurant reinvention, which features new layouts, technologies and business models
  • What additional staff will be needed to handle the surge in orders?
  • How can drivers pick up orders for delivery without destroying the dine-in experience
  • Quality Counts - It may be easier then expected to transfer Loyalty from Oflline to Online
Session Lead & Moderator: Rajat Tuli, Principal, AT Kearney

Sagar Daryani, CEO and Co-Founder, Wow! Momo
Karan Kapur, ED, K Hsopitality Corp
Vishal Jindal, Co-Founder, Director, Biryani by Kilo
Ashwin Jain, Founder, Instapizza
Sahil Jain, Co-Founder, Dineout

4:00 PM - 5:00 PM Session 2:
Rising up to the Food on Demand: Food Delivery Strategy

How to understand your data better, consumer’s path to purchase for delivery, setting expectations for delivery volume, the average cost to deliver and quality expectations

Session Highlights:

  • The consumer path to purchase for delivery
  • Not Just Food On Demand but also Delivering a Customer Experience
  • Harnessing Customer Data & personalization of Marketing
  • Third-Party Deep Dive
  • Reducing the risk of franchisee underreporting the volume of orders
  • Integrating your exisiting POS system for delivery
  • Shifting to contactless technologies, operations and payment solutions
Session Lead & Moderator: Ms. Ritu Marya, Editor-in-chief, Entrepreneur Media- Asia Pacific & Franchise India

Vikram Gupta, Founder, IvyCap Ventures
Max Von Poelnitz, Founder, Nosh and Spoonful- Hong Kong
Shanti Mohan, Co-Founder & CEO, LetsVenture
Sudarshan Pareek, Investment professional, CE-ventures
Heini Booysen, Founder & CEO, Darth Kitchens- South Africa

5:00 PM - 5:20 PM Keynote :
How to Put Food at the heart of Dark Kitchens Business

Session Highlights:
  • Understanding Meal Kits business
  • Is healthy and Premium food the future of dark Kitcehns

Ranveer Brar, Television celebrity, Masterchef India judge, author, restaurateur

5:25 PM - 6:00 PM Session 3:
Food First: Putting food at the heart of any delivery plan, conversation, or strategy.

Session Highlights:
  • Tracking the Shift in Consumer Expectations
  • How can you ensure maximum consumer satisfaction with highest regard to food quality and packaging?
  • Dark Kitchen biz: the rise of new age delivery models
Session Lead & Moderator: Munaf Kapadia, Chief Eating Officer, The Bohri Kitchen

Anshu Raj, Founder, Caterspoint
Vineet Manocha, Senior VP- Culinary, Lite Bite Foods
Chiquita Gulati, Chef and Co-Owner, Spice Market
Anshul Khandelwal, Head of Marketing, Category and Revenue, Ola Foods
Ahsan Qureshi, COO and Co-Founder, Cross Border Kitchen


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