Restaurant Awards 2021 National

About Restaurant India Investment & Development Summit 2021 &
Indian Restaurant Awards 2021

Building Restaurants of Tomorrow

Indian Restaurant Awards has set a benchmark among restaurant fraternity for building a world class show on the business of restaurants in India. After 9 successful on ground editions, Indian Restaurant Awards is back with its 10th annual physical edition. Over the years the show has grown as a premium thought leadership networking platform for the Food & Beverage Community of the country. The show over the years has brought together more than 50,000 food professionals and foodpreneurs of from across the world at a single platform. Together we have celebrated, deliberated and witnessed the growth of the industry even in the darkest periods of the pandemic. The last 2 years have not only taught us how to innovate and renovate the business models but have also opened new gateways of opportunities for the F & B community. Celebrating its 10th year of success by overcoming all the hurdles that the Covid-19 crisis brought to the world, this edition will embark and take you through the journey for brands, owners, chefs and individuals who have kept themselves ahead of the game. Last two years has taught us many in things in general and two things in particular- to be able to be consistent and innovation as the core value. With a clear business focus in mind, this year’s conference will invite top investors who have invested in the brands during last few years, chain restaurants who have some exciting stories to fight through the crisis, F&B entrepreneurs who bravely stood strong and innovated their ventures as per customer’s demand, regional restaurant owners and start-ups who stretched themselves and expanded beyond geographies, tech companies who won the game by staying afloat during this period and lastly to chefs and foodies who have kept the trend going. Top restaurant brand, chefs, experts and professionals will come together for networking, debate, discussion and learning – showcasing new trends, business concepts and championing the innovations which has the potential to transform the sector.
Going by the industry analysis and the future market spotlight, The Show is themed #BUILDINGRESTAURANTSOFTOMORROW . The Show will be building and nurturing the food service innovation ecosystem by supporting entrepreneurs and creating platforms for collaboration. It is the platform where restaurants, chefs, brands would find future business models, menu, Ideas to address tomorrow’s market demand. Come, be a part of India’s largest conference on Restaurant Business!!!

Awards Jury

2021 Speakers

Conference Chairperson Over The Years

Why #IRC 2021

Great Speakers India’s most prominent Restaurant show, where more than 500 restaurateurs, entrepreneurs, leaders, investors, and experts gather together
Networking Influential restauranteurs, thought leaders, innovative suppliers and industry titans join the show. They're all here. The show is your prime opportunity to reconnect with existing industry contacts and meet new ones to help drive your business forward, from the convenience of your home.
Knowledge Hear intriguing insights on the latest insights from Food & Restaurant industry leaders and visionary experts. Sit back and learn as Restaurateurs, chefs and industry professionals share their secret sauce from new techniques to modern classics.
Recognition Recognizing the Industry Leaders. The Awards will be the biggest in the industry representing the best of Top Restaurants, Restaurateurs, Café, Bars, Bakery and Chefs who are doing a phenomenal work across the country.

Agenda

17^th December 2021
10:00- 10:15 AM	Inauguration and Welcome Note by Ms. Ritu Marya, Editor-in-chief, Franchise India Media
10:15-11:15 AM	Building Restaurants of tomorrow This session will feature Restaurant Brand leaders who have shown resilience and paved the way for the Foodservice sector. From setting examples with new-age concepts, carving brand’s growth story, and giving their teams reason to be positive and to celebrate and rejoice. So, join us for an exclusive session wherein Stellar Business Leaders will share shares industry trends and new learnings. Session Highlights: State of the Indian foodservice industry: Leaders, Outlook, and Expectations Post-Pandemic Future of Food Safety Personalization, customer service, proximity: Why it’s more important than ever before Technology: Elevating customer/store experience Building brands for the future: What to learn & unlearn? How to innovate and adapt to shifts in business. Rajeev Varman, CEO, Burger King India LTD (10:15-10:45) Anjan Chatterjee, Founder and Chairman-cum-Managing Director, Speciality Restaurants Ltd (10:35-10:55 AM) Akshay Bector, CMD, Cremica Food Industries Ltd (10:55-11:10 AM)
11:15-11:30	KEYNOTE :From ‘food’ to ‘food-tech’ – how technology will shape the future of eating out in India Akshay Jatia, Director – Strategy, McDonald’s India – West and South.
11:30-12:10 PM	The Capital Connection: The 2022 Outlook for Capital, Valuations and Deal Flow Session Highlights: Growth Funding: How Angels & VC’s are evaluating the food service industry Collaborations and partnerships: Fueling growth via M&A Emerging Brands: Financing Options When There is Growth on the Plate Consolidation in the Foodservice industry: What’s gotta give Session Lead & Moderator: Rajat Wahi, Partner, Deloitte India Speakers: Karan Makan, MD & Founder, Quantum Oakmen Partners Ashutosh Bihani, CEO, Thalappakatti Hotels Private Ltd Sagar Daryani, Co-Founder & CEO, Wow! Momo Sharad Sachdeva - Head - Commercial Non Aero- Noida International Airport (a Zurich Airport Group Company )
12:10- 12:20 PM	Keynote: Thinking Global: The opportunity beyond Indian markets Karan Kapur, Executive Director, K Hospitality Corp
12:20-12:30 PM	Keynote: How Conversational AI is enhancing CX in the F&B Industry Srinivas B Vijayaraghavan, VP- Marketing, Gupshup
12:30- 13:15 PM	Investment for growth: Lessons Learnt from Large Restaurant Organizations on the Road to Scale Session Highlights: Own or Lease: What works best for a restaurant organisation Winning big with Loyalty: How brands have focused on regular customers Tech-transformation: How voice-based ordering is changing ordering behavior Access to Actionable Data: Knowing your customer inside out Diversifying Revenue Streams Post-Pandemic: How pandemic made us all creative How to do More with Less: Adopting the cultural shifts Session Lead & Moderator: Ms. Ritu Marya, Editor-in-Chief, Franchise India Speakers: Ashish Kapur, MD, White Hat Hospitality Syesha Kapoor, Associate Director, Silver Beach Entertainment & Hospitality Kabir Suri, President-NRAI & Co-Founder, Azure Hospitality Raghav Verma, Co-Founder, Chaayos Vishal Anand, Founder, Moonshine Food Ventures LLP
13:15-14:00 PM	NETWORKING LUNCH
14:00-14:45 PM	The Evolving Digital Landscape in F&B Business: economics and operations of new age F&B Service Knowing your product, consumer, and market: survive the ‘drive’ Session Highlights: Food aggregators vs Own delivery fleet: evaluating the right options for delivery Packaging it right: How ‘packaging’ has taken a center-stage in-home dining Analyzing the right data: How to create a personalized, cost-effective consumer experience Moderator: Rajat Tuli, Partner, Kearney Speakers: Rakesh Ranjan, CSO, Zomato Jasper Reid, MD, Wendy’s & Jamie Group of Restaurants, India Harangad Singh, Co-founder, Parat Vipin Gupta, CTO, Starbucks Mudit Tandon, Key Accounts Head, CHUK Vaibhav Singhal, CEO & Co-Founder, DroptheQ
14:45 PM- 14:55 PM	Keynote- The differential traits of successful restaurants over the last decade Parthiv Patel, CEO, Petpooja
14:55-15:30 PM	Moving beyond COVID: the sustenance of COVID-era transformations Session Highlights: Tech-led innovations: How restaurants have Continued hygiene practices and handling margin pressure The economics of Social - ROI of the time and money and effort Influencing the new age customer: What are top LTOs brands are focusing on Winning it big with Loyalty: Why it’s important to focus on regular customers Speakers: Amit Bagga, Co-Founder, Daryaganj Hospitality Thomas Fenn, Co-Founder, Mahabelly & Member, Managing Committee-NRAI Tapan Patel, VP- New Initiatives, Petpooja Rajneet Kohli, President & CBO, Domino's Pizza
15:30-16:30 PM	Culinary Food trends to look in 2021 and beyond: Health, Taste & Sustainable Menus that work for consumer and Business Session Highlights: Future of food: How does the restaurant menu look like Winning big with Plant-based innovations: How top chefs are playing with it Evaluating the best prices: Innovation vs old school Developing new model: emerging trends in the business Maintaining menu and food standards With Third-Party Delivery Partners Session Lead & Moderator: Rupali Dean, Food Critic Speakers: Chef Sabyasachi Gorai, Chef & Restaurateur Sandeep Pande, Executive Chef, JW Marriott Delhi Chef Anuj Wadhwan, Chef Partner, Ah So Yum Chef Vineet Manocha, Senior VP- Culinary, Lite Bite Foods
14:00-14:30 PM	Supply Chain Re-imagined- Source, make, deliver & return Session Highlights: Key challenges and solutions in meeting supply issues Sustainability in Motion: How operators are building environmental focus biz Building a supply chain network: Maximizing Success and Avoiding Mistakes Speakers: Deepa Prasad, Director Procurement & Supply Chain – South Asia, IPCA (Subway) Nitin Shankar Nagrale, Founder & General Secretary, HPMF
14:30-15:00 PM	Franchising in Your Future?–Strategies for Emerging Brands From Franchisee to Brand Owner Unit Franchising vs Multi-Unit Franchise Franchisor/Franchisee Conflict–Tips for Narrowing the Differences Farman Beig, Co-Founder & CEO, Wat-a-Burger Anubhav Dubey, Co-Founder, Chai Sutta Bar
15:00- 15:30	Setting up Virtual Kitchens or Transforming your Restaurants to Delivery Kitchens Session Highlights: Best Practices for Boosting Off-Premises volume Restaurant reinvention, which features new layouts, technologies and business models What additional staff will be needed to handle the surge in orders? How can drivers pick up orders for delivery without destroying the dine-in experience Quality Counts - It may be easier then expected to transfer Loyalty from Oflline to Online How Happy Staff can turn your customer into a fan Sumit Gulati, Owner, Spice Market Om Nayak, Chef and MD, Chef Om’s Hospitality (The Pasta Bowl Company) Tushar Anand, Co-Founder, Cheferd Foods
15:30-16:00 PM	When There is Development on the Plate: Best Development Ideas for Brands to expand Session Highlights: Mall v/s High Street: What are new formats/model brands are fitting their biz into Development Strategies: How Restaurants found new love with Retail Finding Business and Real Estate Partners: How to retain your Culture and Personality & prevent them from fragmenting? How to find the Balance - the slower you move the faster you die or could fast growth kill you? New Location dynamics: Co-working & Corporate, Transit Retail, Neighborhood retail, and more Varun Puri, MD, Imly& Dutyfree Bars Ranjeet Thakur, Head- Business Development, Chaayos Akash Srivastava, AVP- Business Development, Jubilant FoodWorks
DAY 2- 3rd December 2021
10:30 AM- 11:15 AM	Serving the Customer Digitally: How restaurants are Building a Virtual approach Session Highlights: Lessons learned: The Insider guide to building a customer-centric brand Tech-transformation: How voice-based ordering is changing ordering behavior Access to Actionable Data: Knowing your customer inside out How Digital Menus are changing the consumer experience for Ordering
11:15- 12:00 PM	Capital Connection: Putting in perspective investment strategies for food and restaurant brands Session Highlights: It’s raining Money in F&B: Why it’s the right time to go Public Angel/VC Funding: How tech-based players have become the first love of investors Collaborations and partnerships: Fueling growth via M&A Consolidation in the Food service industry: What’s gotta give
12:00 – 1:00 PM	How Restaurants are spicing up with Technology The right tech tools to manage the rapidly changing Foodservice landscape for Restaurants Session Highlights: The Technology-based future of the Kitchen: changing the channel in the restaurant game How AI is changing food and service in-Store How Technology will be driving personalized consumer experience of the future Contactless payments: The Boon and Bane for Business
1:00- 2:00 PM	Networking Lunch
2:00-2:45 PM	More is less: Why it’s time to look at new geographies Session Highlights: Mall v/s High Street: What kind of real estate brands are looking for What are new formats/model brands are fitting their biz into Development Strategies: How Restaurants found new love with Retail Finding Partners: How to retain your Culture and Personality & prevent them from fragmenting? How to find the Balance - the slower you move the faster you die or could fast growth kill you? New Location dynamics: Co-working & Corporate, Transit Retail, Neighborhood retail, and more
2:45- 3:30 PM	Supply Chain Re-imagined- Source, make, deliver & return The Omnichannel Way forward for a Brand Session Highlights: Key challenges and solutions in meeting supply issues Sustainability in Motion: How operators are building environmental focus biz Building a supply chain network: Maximizing Success and Avoiding Mistakes
3:30-4:15 PM	How brands are marketing it right Session Highlights: The economics of Social - ROI of the time and money and effort Influencing the new age customer: What are top LTOs brands are focusing on Winning it big with Loyalty: Why it’s important to focus on regular customers Influencer marketing: How to really influence consumers decision making
4:15 -5 PM	How Happy Staff can turn your customer into a fan Session Highlights: Best practices to Hire for Attitude and then Aptitude How Restaurateur & Chefs can bond for better User experience? How to get Managers and Staff to engage more with Customers - to stop just talking at consumers but learning to start real conversations