The ruling reinforces that forcing diners to pay a service charge amounts to an unfair trade practice under the Consumer Protection Act.
With 30–40% of restaurant sales now coming through online delivery platforms, operators are walking a fine line between growth and profitability. And…
While QR menus and contactless payments are now common, cafés are increasingly turning to technology to optimise inventory, staffing, training and…
What began as a personal passion has today evolved into Namma, a South Indian restaurant rooted in comfort, authenticity and family.
This brings perspectives from investors, homegrown QSR founders, legacy restaurateurs and new-age community-driven café creators to decode the trends…
In the restaurant world, growth capital is no longer just fuel for expansion—it’s a catalyst for transforming good concepts into enduring brands.
Boba Tea and Matcha Tea have seen an 11x and 4x surge in search volumes, respectively, in the last five years.
Instead of chasing volume or footfalls, these compact formats are taking the opposite route by keeping their covers low, service slots restricted,…
Sustainability is now part of the operating model. Kitchens designed to reduce waste, bars that recycle, and partnerships with local producers…
Points-based systems allow customers to earn rewards for each purchase, while tiered rewards create incentives for frequent engagement.
Ankita Poojari, Director and second-generation entrepreneur at the Shiv Sagar Group, shares insights into how the iconic Indian brand has sustained…
In today’s competitive dining scenario, success demands constant innovation, adaptability, and meaningful engagement across every customer touch…
Behind that seamless magic is no accident. It’s a team that’s been trained to anticipate needs, motivated to go the extra mile, and consistent enough…
Single-cuisine concepts can contribute approximately 50 to 65% of dine-in revenue in metro portfolios where specialists dominate new openings.
While IPOs are a great way to fundraise and generate publicity and credibility in the market, they come with heavy expectations.
The show witnessed participation from across the sector and welcomed more than 250 people in attendance.
Earlier this month, restaurant industry in a guideline passed by the Central Consumer Protection Authority (CCPA) were barred to charge any service…
Researches also suggests that consumer demands for convenience and seamless digital experiences are continuously on the rise, and people are looking…
Digital marketing helps improve awareness about a hotel's services, restaurants and other amenities through various online platforms such as…
The bar with its gold-lit backdrop shines as the centerpiece, and the separated yet cozy booths with dim lighting provide that intimate dining…
Usually restaurateurs focus more on their food and ambience while coming up with their own venture. But they shouldn't forget that location…
The cafe has also introduced a "Cigar and Conversations" private zone, for which they have created a cigar lounge too!
With Instant recipes and processed foods taking over India, people seldom feel the need or desire to prepare any dish that requires a significant…
With every downturn in the business cycle, the established players who do not have deep pockets shut shop whereas the new entrants with fresh capital…
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