The ruling reinforces that forcing diners to pay a service charge amounts to an unfair trade practice under the Consumer Protection Act.
With 30–40% of restaurant sales now coming through online delivery platforms, operators are walking a fine line between growth and profitability. And…
While QR menus and contactless payments are now common, cafés are increasingly turning to technology to optimise inventory, staffing, training and…
What began as a personal passion has today evolved into Namma, a South Indian restaurant rooted in comfort, authenticity and family.
This brings perspectives from investors, homegrown QSR founders, legacy restaurateurs and new-age community-driven café creators to decode the trends…
In the restaurant world, growth capital is no longer just fuel for expansion—it’s a catalyst for transforming good concepts into enduring brands.
Boba Tea and Matcha Tea have seen an 11x and 4x surge in search volumes, respectively, in the last five years.
Instead of chasing volume or footfalls, these compact formats are taking the opposite route by keeping their covers low, service slots restricted,…
Sustainability is now part of the operating model. Kitchens designed to reduce waste, bars that recycle, and partnerships with local producers…
Points-based systems allow customers to earn rewards for each purchase, while tiered rewards create incentives for frequent engagement.
Ankita Poojari, Director and second-generation entrepreneur at the Shiv Sagar Group, shares insights into how the iconic Indian brand has sustained…
In today’s competitive dining scenario, success demands constant innovation, adaptability, and meaningful engagement across every customer touch…
Behind that seamless magic is no accident. It’s a team that’s been trained to anticipate needs, motivated to go the extra mile, and consistent enough…
Single-cuisine concepts can contribute approximately 50 to 65% of dine-in revenue in metro portfolios where specialists dominate new openings.
There's no denying that from authentication of menu to bringing true essence of culture and region your restaurant represent, personalisation…
According to the officials, over 300 establishments ranging from hotels, restaurants, eateries to online delivery services of food, medicines,…
Haute Interiors, Laidback Conversations & Artisanal Cocktails, 'Eve' in Mumbai is All Things Luxury!
Eve's beautiful interiors have been designed by the Mumbai-based firm, KNS Architects alongside founder Nikita Harisinghani.
Employees between the ages of 30 and 45 experienced the highest turnover, while this honour usually belongs to the demographic between the ages of 20…
A food-oriented concept, it will be serving the best of Greek, Turkish, and Continental along with mixed cuisine with relishing cocktails for a…
According to a report, 92 percent of consumers around the world say they trust earned media, such as word-of-mouth and recommendations from friends…
When we set goals, we see successes and wins. Those successes should be celebrated and promoted to help build your team morale and form even stronger…
Known for its rich cultural and food heritage, Hyderabad has always been considered as a foodie city and has witnessed local as well as international…
The importance of technology has been widespread and is highly accepted by Hospitality industries and their owners in today's time.
Donning a chic interior palette, this particular outlet surprises almost everyone with its ambiance that speaks of royalty, class, and antiques that…
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