Mobikon is a leading SaaS-based customer engagement & analytics platform and a global provider of hosted platform services, which offers restaurateurs automated feedback & marketing systems, detailed customer profiling & engagement, customer relationship management (CRM), online reservation, real-time reporting, targeted campaigns that drive ROI and much more.
Head quartered in Singapore, Mobikon, today, is associated with more than 700 brands spanning 3100+ outlets across eight countries of Asia and Middle East and currently engages with customers across mobile, social, web and in-store (currently over 150,000 customer feedback in-store every month).
Mobikon's user-friendly platform brings in a seamless experience to the restaurant brand which helps increase their revenue, benefit from customer feedback and get real-time data analytics. This enables the restaurant to analyse customer behaviour and patterns, helping them create more interesting and targeted offers to encourage repeat customers and higher bill values on each visit, thus impacting overall brand equity.
High on security, the platform stores encrypted data and provides limited access rights (based on outlet) to the customer database. The global presence (Singapore, Manila, Malaysia, Mumbai, Pune, Bangalore and Dubai) of Mobikon enables its employees to understand different cultures, new trends & markets, and manage it accordingly. With the revenue growth of 200 percent in 2015-16, Mobikon is all geared up to introduce IoT, enter two new markets (Australia & U.K) and increase its workforce to 150 by end of this FY. The company is also expecting a growth of 200-240 percent by the end of this year.
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