Time: 4:30 PM - 5:30 PM
Marketing is radically changing, given the influx of data from a variety of sources. Customer-centric data and the insights revealed allow marketers to be smarter about their customers; the marketing resources expanded and have operational impacts as well.
Session Highlights:
- Know why your Big customer Data is critical to your operation's marketing strategy and revenue goals
- Building Loyalty :How to create a sense of belonging for your patrons
- Beyond Loyalty: The Next Generation in Customer Engagement
- Emerging technologies in customer engagement are driving consumer behaviors with increased visits, larger average dollar amount of transactions, and a more satisfying personal-experience-all in real-time.
