McDonald's opens mini outlets to speed up its service

McDonald’s has launched new mini outlets with a reduced menu in order to serve its meals faster. The fast food giant’s first mini outlet is opened on Fleet Street in London.

These new outlets will be helping those who don’t have long for lunch, or who need to grab lunch super quickly so that they can get back to their desks. The outlets doesn't have in-store seating as it focuses on takeaways.

In a mini outlet, people don’t have to wait in queues, they will have to order food using a touchscreen. The outlet offers a more limited menu of favourites like Big Macs, McNuggets and Big Flavour Wraps, all of which staff will have ready at peak times.

Henry Trickey, Head of IT for McDonald’s, said, “Changing tastes, new technology and more competition mean we need to continue to innovate. We know that ‘one size doesn’t fit all’ and that’s exactly why we are launching McDonald’s to Go.”

“We want to trial different formats in different locations, depending on customer needs,” he added.